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AIFrontDesk.io Specific Terms & Conditions

At AIFrontDesk.io, our T&C are designed to provide clear guidelines for the use of our AI-powered receptionist service. These terms are crucial for setting the expectations and responsibilities for both our company and our users. Below are key elements included in our T&C:

User Eligibility

  • Eligibility Criteria: Only businesses and individuals who are legally capable of forming binding contracts under the laws of their jurisdiction are allowed to use our service. Users must be at least 18 years old.

  • Prohibited Users: AIFrontDesk.io reserves the right to deny access to any user who fails to meet the eligibility criteria or has previously violated any terms of service.

Service Description

  • Core Features: AIFrontDesk.io offers an AI-powered receptionist capable of handling phone calls, managing bookings, and customizing a user-friendly dashboard.

  • Call Handling: The AI receptionist answers calls, provides information, and routes calls to the appropriate departments.

  • Booking Management: Users can manage appointments in real-time, integrating seamlessly with popular calendar systems.

  • Dashboard Customization: Users can personalize their dashboard to monitor call history, manage bookings, and access analytics. analytics.

Account Creation and Management

  • Account Setup: Users create an account by providing necessary information, selecting a subscription plan, and generating a Twilio business number.

  • Subscription Plans: Various plans are available to meet different business needs, with clear descriptions of features and pricing.

  • User Responsibilities: Users are responsible for maintaining the security and confidentiality of their account information and for all activities that occur under their account.

Warranties and Liabilities

  • Disclaimer of Warranties: The service is provided "as is" and "as available" without warranties of any kind, either express or implied.

  • Limitation of Liability: AIFrontDesk.io's liability is limited to the maximum extent permitted by law. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

Intellectual Property

  • Ownership: All intellectual property rights related to AIFrontDesk.io, including software, trademarks, and content, are owned by AIFrontDesk.io or its licensors.

  • User Rights: Users are granted a limited, non-exclusive license to use the service in accordance with these T&C. Unauthorized use of the intellectual property is prohibited.

Account Suspension and Termination

  • Grounds for Suspension: AIFrontDesk.io may suspend or terminate accounts for violations of these T&C, fraudulent activity, or any behavior that threatens the integrity of the service.

  • User Notification: Users will be notified of the reason for suspension or termination and provided with an opportunity to resolve the issue, if applicable.

Payment Terms

  • Accepted Methods: We accept payments via major credit cards, PayPal, and other secure payment gateways.

  • Billing Cycles: Billing occurs on a monthly or annual basis, depending on the chosen subscription plan.

  • Late Payments: Late payments may result in suspension of service until the outstanding balance is settled. Persistent non-payment

  • may lead to account termination.

Service Modifications

  • Right to Modify: AIFrontDesk.io reserves the right to modify or discontinue any aspect of the service at any time. Users will be notified of significant changes in advance.

  • User Consent: Continued use of the service after modifications constitutes acceptance of the changes.

Privacy and Data Security

  • Data Protection: AIFrontDesk.io is committed to protecting user data and adheres to relevant data privacy laws. No sensitive information is processed; we only collect email addresses, contact numbers, and service interests from callers.

  • User Consent: By using our service, users consent to the collection and use of their data as outlined in our Privacy Policy.

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