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AIFrontDesk.io Privacy Policy

1. Introduction

Sharing Your Information

  • With Service Providers: We may share your information with third-party service providers (such as Twilio and Deepgram) to facilitate our services.

  • Legal Requirements: We may disclose your information to comply with legal obligations, protect our rights, or respond to lawful requests.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

Your Data Protection Rights

  • Access and Correction: You have the right to access and correct your personal information.

  • Deletion: You can request the deletion of your personal information.

  • Restriction: You can request the restriction of processing your personal information.

  • Objection: You can object to the processing of your personal information.

  • Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format.

Children's Privacy

  • Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

AIFrontDesk.io ("we", "our", "us") is committed to protecting the privacy of our users ("you", "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

  • Personal Information: We collect personal information that you provide to us, such as your name, email address, phone number, and business details during account creation and usage.

  • Usage Data: We automatically collect information about your interaction with our website, including IP address, browser type, operating system, referring URLs, and activity on the site.

  • Call Data: We collect data related to calls handled by our AI receptionist, including call logs, durations, and any transcriptions.

How We Use Your Information

  • Service Delivery: To provide, operate, and maintain our AI receptionist services.

  • Communication: To communicate with you about your account, updates, and promotional offers.

  • Improvement: To understand how our services are used and to improve them.

  • Security: To detect, prevent, and address technical issues and secure user data.

Data Security

  • We implement robust security measures to protect your data, including encryption and secure storage. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

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